Would replacing remote motor doors be covered by the strata? – Jonathan – NSW

Q: My garage door is on common property in a unit block. it also has a remote/motor.
I was recently informed by …

Can you assist with advice and contacts regarding Electric Charging facilities in our unit block of 22 units?- Greg, NSW

Q: Can you assist with advice and contacts ,other than the State Gov’s advice, as to what we need to do …

What happens if a renter/tenant’s property is damaged or the renter is severely inconvenienced? – Chris, NSW

Q: Our strata block has lock-up garages some of which are shared by 2 owners & may also be rented. Who …

Can an owner claim repair for his unit’s shower floor and wall tiles re-grout and reseal? – Adele, NSW

Q: Can an owner claim repair for his unit’s shower floor and wall tiles re-grout and reseal. The said owner has …

Who is responsible for a leak from waste plumbing cast in slab? – William, QLD

Q: A leak from waste plumbing cast in slab would be whose responsibility?

A: In the case of a leak, the answer …

Part of a concrete slab has developed spalling and the reinforcing has been exposed. Who is responsible for the repair? – David, VIC

Q:  I’m asking this question for my daughter. I live in NSW and am a PICA customer but my daughter lives …

I have water leaks that that caused the waterproof membrane between the balcony and external wall to fail. Who is responsible for the repairs? – Simon, QLD

Q: I have water leaks into my lounge room and two bedrooms. The water leaks through the external walls attached to …

If there is water leakage from the roof, is it the Strata’s responsibility to repaint the internal wall? – GL, NSW

Q: If there is water leakage from the roof, is it the Strata’s responsibility to repaint the internal wall, i.e. the …

We have just been told there is a water leak from our bathtub that is causing the lobby roof to be wet. They are asking us to share the cost of repairs. Is this the responsibility of the Strata? – Justine, NSW

Q: We have just been told there’s a water leak from under our bathtub that is causing the lobby roof to …

Does strata insurance cover private inground pools in our lots? – Xanthia, NSW

Q: If there are inground private pools within our lots, does the strata insurance cover these?

A: To understand this issue more, …

I’m top floor unit, we all have skylights recently a cover was blown off and caused by wind. Who’s responsible to pay? – Melissa, NSW

Q: I’m top floor unit 1/4, we all have skylights in the roof. Recently a cover was blown off and broke …

A water pipe burst a few floors above my unit. Who needs to pay? – Riaan, VIC

Q: A water pipe (for the fire suppression system) burst a few floors above my unit. As the water came down …

There is water ingress throughout our building, and our strata management is acting extremely slowly. They have neglected the maintenance of the building. What can be done? – Julia, VIC

Q: Hi, we are experiencing water ingress throughout our building, and our strata management is acting extremely slowly in following their …

If rainwater enters the apartment upstairs and the then seeps down and damages our ceiling, who is responsible for the repairs? – Danielle, NSW

Q: If rainwater enters the apartment upstairs and the then seeps down and damages our ceiling, who is responsible for the …

Windows leaking, I need help for next steps – Mamun, NSW

Q: I have windows leaking, bedroom gets flooded. Contacted almost 1 & half month too many time – sent email no …