We have a faulty smoke detector in our apartment, is this ours, or the owners corporations responsibility as it was installed and maintained by them? – Paul, VIC

Q: Hi – We have a faulty smoke detector in our apartment (in VIC) that is integrated and connected to a …

We have 4 villas built on a piece of land, I own one. The plants on my side of the driveway has died off, because of malfunction of my Retic System. Who needs to pay for rectifying the Retic System and plants renewal? – Parshant, QLD

Q: We have 4 villas built on a piece of land. I am the owner of one of the villas. The …

If waterproofing on the balcony needs to be replaced due to storm damage, is it the owners’ responsibility to replace the tiles on the balcony? – Deborah, QLD

Q: If waterproofing on the balcony needs to be replaced due to storm damage, is it the owners’ responsibility to replace …

Can any licensed electrician test and report on the smoke alarms fitted in each of the units for the purpose of Strata Reporting? – Nick, NSW

Q: Can any licensed electrician test and report on the smoke alarms fitted in each of the units for the purpose …

I recently bought a townhouse with basement parking. The basement is getting flooded with rainwater due to no drainage. The builder is not responding to strata and the owners corporation is not giving approval to get it done myself. Need to know what my options are? – Nripesh, NSW

Q: Hi, I recently bought a townhouse with basement parking. The basement is getting flooded with rainwater due to no drainage. …

Is it considered Fire Safe to cover your windows with non-moveable screens on a three-floor unit building? – Stephen, NSW

Bought a unit off the plan. A dryer was included and installed on the wall. The dryer died and has to be replaced. No installer will reinstall the dryer because of all the wires and water pipes in the cavity. Strata Manager says it is our responsibility and if we hit any wires or pipes we are responsible. What can we do? – Lynne, NSW

I want to extend my carport/garage and widen the door. I have submitted a plan which has been approved by the committee and the strata company. But now I have been told it must go to the Land & Environment Court. – Raellen, NSW

Balcony handrails are rusting and need urgent repair. Does this mean the complete handrail has to be replaced rather than be repaired? – Greg, NSW

Does the Owners Corporation have a legal obligation to keep strata information confidential?  – Teresa, NSW

Most owners corporation records are searchable (generally by people looking to buy into the property).

How do I go about having an air conditioning unit installed in accordance with strata laws? Irene, NSW

The rules and requirements regarding installing air-conditioning varies from property to property.

I live in a two story town house where we are being forced to pay for window locks to be fitted, yet the 2 story house next door (privately owned) does not have to comply. Why are strata buildings being targeted?  – Stephen, NSW

The NSW strata legislation requires that by March 2018 windows that are less than 1.7m above the floor inside and 2m …

I live at a building with repeated water damage – what are the reasons for my building’s insurance excess rising? – Kathryn, VIC

The insurance excess may change anytime and it is negotiated using a number of factors, the one carrying the most weight …

Can I add an above-ground swimming pool to my strata titled backyard? – Donna, QLD

A lock has been put on the pool gate and the only person who has the remote is the on site …

Can window tinting be refused by strata committee? – Harry, NSW

Can window tinting be refused by the strata committee? Apart from health issues where our bedrooms are reaching temperatures above 50 …