Strata property matters
Strata property matters
Find answers for issues with neighbours, noise complaints, troublesome parking, bullying and harassment, and more
A neighbour has been consistently a pain, disruption, serious menace and legally a public nuisance, etc. Any support or help at all? – Tanya, NSW
Q: I wish to enquire and PRAY for some form of resolution (miracle) regarding a neighbour who has been consistently a …
Is water damage covered by contents insurance? And is the insurance lodgement a non refundable charge if my claim is denied? Why is it charged? – Anne, QLD
Q: My tenants have just moved out and I have found that the bottoms of the four internal doors have some …
My daughter was given a non-functioning key fob for the garage in her new apartment. Body corporate management told her she must purchase a new one, however it has never worked. Surely she should have been given a working key fob on settlement and they should pay for it? – Elaine, QLD
Q: My daughter has just bought an apartment. When she moved in she was given a nonfunctioning key fob for the …
Our residents don’t read or comply with our by-laws – help needed! – Andrew, QLD
Q: I’m on my body corporate committee, and I find that a lot of owners or tenants do not read or …
I received a notice that I breached a by-law, what will happen?
Q: I live in a small complex of units with only one drying area and one clothesline for 12 units. Occasionally, …
Could Airbnb jeopardise our insurance?
Question
We’re in a block of six units, and one is being let through Airbnb. This is in breach of the council …
What can be done about loud intimate noises coming from a very recently tenanted unit in a Strata building of 20 apartments? – Barbara, NSW
Q: What can be done about loud intimate noises coming from a very recently tenanted unit in a strata building of …
My strata manager has sent a letter to my tenants threatening them with eviction and fines because a new owner of the unit below has complained about noise. I am asking for an immediate apology and reassurance for the tenants, and for strata to send a warning to the neighbour to cease the bullying and harassment of my tenants. Any advice? – Fiona, NSW
Q: My strata manager has sent a letter to my tenants requesting them to cease non-existent retiling, asking for certificates and …
A lot owner’s toilet flexi pipe has burst and damaged the lot owner’s floor boards. Should the lot owner’s insurance cover it? – Katrina, QLD
Q: A lot owner’s toilet flexi pipe has burst and damaged the lot owner’s floorboards. Our strata manager has allowed a …
My neighbour is a heavy smoker and smokes regularly. Am I able to restrict their smoking to a particular location on their property and would I be more likely to win a case if this was taken to tribunal? – Sean, QLD
Q: My neighbour is a heavy smoker and smokes regularly between the hours of 05:45 – 21:00
He smokes either on his …
The ceiling is leaking, there are signs of other water damage and the carpet is wet. What is the procedure to getting the issue rectified? – Julie, QLD
Q: My elderly mother lives in a townhouse complex. When visiting her on the weekend, I noticed that her carpet was …
Storm water has accumulated on my balcony and won’t go down the drain. It’s presumably blocked. Who’s responsible for repair, me or the strata? – Peter, NSW
Q: Storm water has accumulated on my balcony and won’t go down the drain. It’s presumably blocked. Who’s responsible for the …
How will visitors to the property know you can’t smoke here? – Roslyn, NSW
Q: Smoking has recently been banned on common grounds in my unit block (including ALL balconies). However, if there is a …
One of our residents is concerned about CCTV cameras and filming children in the pool. Is it really an issue? – Marilyn, NSW
Q: We had CCTV security cameras installed last year at our strata property, which covers our entrance and swimming pool. These …
I have been away and come home to learn that one owner has taken out a window and replaced it with a sliding door! This was not even brought up at a meeting. I thought a by-law would have been needed. Can you please clarify? – Lenore, NSW
Q: I have been away and come home to learn that one owner has taken out a window and replaced it …