After signing off on my application form to installing an air conditioning unit, the strata management has advised me to pay for the removal and reinstallation because it is on a tilted wall. What are my rights and who is liable? – Raquel, NSW

Q: I recently put in an application to have an air conditioning unit installed. I sent the plans through with the …

We had plantation shutter installed for cosmetic work and didn’t seek for strata approval. The strata committee said we have to take it down. – Caitlin, NSW

Q: We moved in 2021 and had some plantation shutter installed because we are on the ground level with a young …

Our Strata Manager believes that if everyone agreed to the amendment then the substantive motion could be passed without further attention. Is he right? – Ian, NSW

Q: I participated in a recent Strata EGM in which we voted on a very large special levy which was on …

There is an extractor fan in the ceiling of my ensuite which has stopped working. Do I need permission to start repairs and who is responsible for the costs? – Gary, QLD

Q: There is an extractor fan in the ceiling of my ensuite which has stopped working. There is no access to …

We are being asked if we wish to install a keyless Digital Door Lock and have been given quite an expensive quote. Can individual owners get this installed to standard by a cheaper certified locksmith? – Michele, QLD

Q: We are being asked if we wish to install a keyless Digital Door Lock and have been given a quote …

I pay an owners corporation fee but I’ve seen no signs of the proposed services being completed. Why do I need to pay this fee? – Maria, VIC

Q: I have been residing in 13 Kai Close, Caroline Springs for about 6 months and have a couple of questions:
The …

I have water leaks that that caused the waterproof membrane between the balcony and external wall to fail. Who is responsible for the repairs? – Simon, QLD

Q: I have water leaks into my lounge room and two bedrooms. The water leaks through the external walls attached to …

What percentage of votes are enough to change strata managers or does it have to be unanimous? – Sandra, NSW

Q: What percentage of votes are enough to change strata managers or does it have to be unanimous?

A: To change the …

What is the difference between a committee being notified and committee approval? – Ingrid, NSW

Q: What is the difference between a committee being notified and committee approval?
With regards to flyscreens being placed on the outer …

If there is water leakage from the roof, is it the Strata’s responsibility to repaint the internal wall? – GL, NSW

Q: If there is water leakage from the roof, is it the Strata’s responsibility to repaint the internal wall, i.e. the …

Do you know who the strata manager is for Natura Apartments Burleigh Heads? – Mike, QLD

Q: Do you know who the strata manager is for Natura Apartments Burleigh Heads?

A: We don’t currently manage Natura Apartments however …

I would like a copy of the by-laws re-parking – Carolyn, QLD

Q: I would like a copy of the by-laws re-parking

A: By-laws are specific to each scheme – you will need to …

We have just been told there is a water leak from our bathtub that is causing the lobby roof to be wet. They are asking us to share the cost of repairs. Is this the responsibility of the Strata? – Justine, NSW

Q: We have just been told there’s a water leak from under our bathtub that is causing the lobby roof to …

If a secretary sends out notices without consent from the committee, is this a breach of their role and what are the consequences? – Leah, NSW

Q: Hi, If a secretary sends out notices without consent from the committee (i.e. not even a draft given and asked …

Does strata insurance cover private inground pools in our lots? – Xanthia, NSW

Q: If there are inground private pools within our lots, does the strata insurance cover these?

A: To understand this issue more, …