Building rules/by-laws
Who is responsible for replacing washers, specifically isolation taps? – Robyn, NSW
Answer: Hi Simone, the answer you seek depends on where the washer and taps are located in the building. If washers …
On my commercial retail lease the landlord is requesting me to insure the outside windows upstairs. I thought that was the body corporate’s responsibility? – Sue, QLD
Answer: It’s common for commercial landlords to request the tenant to pay for the window insurance within their lease. Often, this …
What can be done when a vehicle is parked on common property and not in a parking spot when they’re not a tenant? The owners corporation will not help. – Elisha, VIC
Question: What can be done when a vehicle is parked on common property and not in a parking spot when they’re …
I live in a two unit duplex building with driveways situated in front of each unit and garage doors facing these entry points. Is strata responsible for garage doors? – Marilyn, NSW
Question: I live in a two unit duplex building with driveways situated in front of each unit and garage doors facing …
Are the owners corporation responsible for repairing window sashes? – Roger, NSW
Answer: The first step would be to check your building’s by-laws. In many buildings, windows are considered part of strata, which …
We’ve taken over the management of a complex and found the anchor points have not be re-certified. Under legislation, even if these items of infrastructure never get used, do they still have to be re-certified? Also, where can I find the information stating the legislation? – Christiansen, QLD
Question: My question is in relation to rope access safety points on building roofs and awnings. We’ve taken over the management …
We have been granted exclusive use of a courtyard however this area is still classified as common property. The wooden fence separating my yard and the street is falling. Who is responsible for the repair of this fence? – Joshua, NSW
Question: We have been granted exclusive use of a courtyard, however, this area is still classified as common property. The wooden …
A person who is not a resident or visitor is parking in our designated visitor parking space. The only visible sign states that it’s visitor parking. What is the best way to remove illegal parking? – Andrew, QLD
Answer: Dealing with unknown cars on your property, that definitely does not belong to an owner, occupant or visitor is tricky, …
Our building requires remedial work, the major focus being on fire regulatory compliance and water issues. Our strata company have been less than forthcoming with important information, along with engaging expensive services. The strata management company and co are expecting the owners consent for a five million-dollar shortfall but this is out of the question. Are you able to assist us with information that may aid our cause? – Simone, NSW
Question: I live in an 18 year old warehouse conversion in Sydney and our building requires remedial work, the major focus …
My neighbour’s shower leaked & the strata fixed it but plumbers put holes in the wall and the water damaged my wall, floors and kitchen cupboards. Is the strata responsible? – Malcolm, NSW
Question: My neighbour’s shower leaked due to a break in the membrane behind tiles. This has been repaired by the strata …
Two people in our building are parking around a small cul-de-sac on common ground. Body corporate has been approached to ask them to comply, however, they want to ‘keep the peace’. What courses of action can we take? – Hans, QLD
Question: We have a situation where two people in our community are parking around a small cul-de-sac on common ground. They …
1. My neighbour attacks any visitor to my place verbally when they park in designated visitor parking. What can I do to stop her? 2. I was told by fair trading that as my bathroom is the original bathroom when I renovate that body corporate is responsible for the floor tiles and waterproofing. Tiles are cracked and damaged all over the floor. My body corporate says no. What is the truth please? – Carol, NSW
Hi Carol,
1. We would normally recommend you chat to your neighbour about their behaviour. However, considering the circumstances, you will …
A neighbour continues to wake us at 2am. What can we do? – Peter, NSW
Q: A neighbour with a bedroom directly above ours has removed carpet and now has the odd rug, but otherwise floorboards. …
What can the Body Corporate do if they are not happy with a dog in the apartment? – Audrey, QLD
Q: In mid-November 2018 my husband and I bought an apartment in Townsville. We asked the Body Corporate if we could …
I want a companion dog for certain health reasons as I’m on a disability pension and my committee are not very flexible. Legally where do I stand? – Conrad, NSW
Q: I’m an apartment owner in a tower in the western suburbs. You are allowed two dogs but a certain size. …
