What can be done when a vehicle is parked on common property and not in a parking spot when they’re not a tenant? The owners corporation will not help. – Elisha, VIC

Question: What can be done when a vehicle is parked on common property and not in a parking spot when they’re not a tenant? I’ve left three separate letters in their mailbox asking them to abide by the rules. The owners corporation has not provided guidance and will not help enforce the current rules.

– Elisha, VIC

Answer: We would recommend you strike up a polite conversation with your neighbour who may not be aware of causing any inconvenience. If the problem pursues, you could contact the owners corporation manager. The owners corporation manager will be able to flag the matter with the committee who has a responsibility to ensure all lot owners and tenants are complying with the building rules. Steps that can be taken to help resolve a matter include internal dispute resolution, taking the matter to Consumer Affairs Victoria and submitting a complaint to the Victorian Civil and Administrative Tribunal.