We have an over zealous new building manager who insists on sending lengthy emails about what’s wrong before and now in this crisis. – B, VIC
Q: We have an over zealous new building manager who insists on sending lengthy emails about what’s wrong before and now in this crisis.
I can understand that to some extent but I can’t understand him naming and shaming ( ie red lipstick woman on some floor. That he will find her or that people are not driving as much so some alarm went off. Instead of finding the cars he issued a threat saying that any culprits will be immediately reported, how are we supposed to know.
I have been in this building for a while and I have never been through this.
He has a problem with something even though he doesn’t live here then he messages the body cooperation who listen to him because they not here. He also changed our mail delivery system.
For health reasons I relay on online services but before the virus he decided to only let Australia post deliver. I lost deliveries. Any discussion with him he blames someone else. I have never seen food rot in the mail room and even if it happens why not contact the people who are doing that directly. He has their details. He is being a bully.
A: It would be best to speak with your owners corporation and let them know that you have grievances about the building manager.
All owners corporations must have an internal dispute resolution process. This allows owners and residents living within the property deal with any issues they have without resorting to legal action. This is an important first step, as communication is often the key to resolving issues effectively in as simple a manner as possible.
You may also wish to lodge a complaint in writing to your owners corporation through an approved owners corporation complaint form. This will officiate your complaint, and your owners corporation must provide a response, whether they decide to take action or not.