I had an insurance claim, reported through the strata and it’s corresponding insurance. I was told to complete the repairs first (which I paid for) and send the invoices/receipts for the reimbursement. It has been almost 3 months and the strata is still not reimbursing my money. What are my options to recover the money as soon as possible? Can strata legally hold the insurance claimed money?

Q: I had an insurance claim, reported through the strata and it’s corresponding insurance. The claim was approved, but the OC instructed the insurance company to deposit the money in a strata account for accounting purposes.

I was told to complete the repairs first (which I paid for) and send the invoices/receipts for the reimbursement. It has been almost 3 months and the strata is still not reimbursing my money.

The reason they provided me is that they are chasing 12k from the people in arrears, and once that money comes in they can allocate accordingly.

They have offered to credit my account for a year and pay the rest when the fund is available. The options are not viable for me to accept. What are my options to recover the money as soon as possible? Can strata legally hold the insurance claimed money?

 

A: This may be somewhat of a difficult matter to resolve. It sounds like there aren’t enough funds due to all the levies in arrears, hence the delay in your strata committee being unable to reimburse your owed amount for repairs.

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