My question is regarding my strata management and the strata committee. I feel that as the Strata Secretary, I have been subjected to bullying & intimidation. – Sandy, NSW
Q: Hi there,
My question is regarding my strata management and the strata committee. I feel that as the Strata Secretary, I have been subjected to bullying & intimidation.
The chairman and strata manager are working closely on a case regarding an insurance defects building claim, which was paid in order to rectify these defects.
Private and sensitive information has been provided from the strata managers to the owners corporation about the insurance transaction without my consent and involvement in any of the correspondence.
Now, the committee is claiming the funds back in levies but the strata licensee has denied endorsing any payout for this purpose. Please help.
A: There may be a misunderstanding here, as the strata manager is responsible for providing records of insurance to the owners corporation. It is their job to ensure transparency and visibility on such matters so that they may be resolved.
It would be best to have open communication with the strata manager and talk through the issue let them know of your grievances. They may be unaware that you are not okay with the information being shared. This can also ensure a clear understanding and agreement is made, which stops the issue re-occurring in future situations.
If communication does not succeed, you may wish to take these matters to NCAT, but be aware that this process will have associated costs and take more time. This is why we recommend sorting the situation out through communication first.
If you are unhappy with your strata manager, you may want to consider switching. Click here to get a free assessment and find out how to switch your strata management.