I received a letter from strata claiming there is a dog at our property, we don’t own a dog. We will no longer be living at the property within the next month. Do we need to do anything about this letter? – Amber, NSW

Q: I received a letter from strata claiming there is a dog at our property, we don’t own a dog and the pets we do have, have been approved by our real estate. We will no longer be living at the property within the next month. Do we need to do anything about this letter? Thank you

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A: It may be best to provide approval documents to your strata committee as proof of your pet approval.

Although you’ll be moving soon, it may still be worth reaching out to your strata committee to clear up any misunderstandings about the issue. It could help prompt the committee to be more careful in future and ensure that they are notifying the right lot with relevant issues.