What is the laws governing pools in multi-dwelling complex, as we have a pool and the caretakers have a camera fixed on the pool and its only able to be seen via a male caretakers phone. This worries me as I have a 13-year-old granddaughter who will be using the pool in Summer. -Gabrielle, QLD

Q: What is the laws governing pools in multi-dwelling complex, as we have a pool and the caretakers have a camera fixed on the pool and its only able to be seen via a male caretakers phone. This worries me as I have a 13-year-old granddaughter who will be using the pool in Summer.

 

A: Where there are CCTV cameras in place, it’s important there’s clear signage saying so. Because CCTV involves legal aspects of privacy, there are many laws to conform to which are detailed on the Australian Government’s Office of the Australian Information Commissioner which can be found here and you can find more specific detail about which laws cover a surveillance device.

Staff working with cameras and camera footage are always held to high standards with access to security footage and may only use it for security purposes. There are procedures in place regarding how footage is used, stored, accessed etc. as well as the consequences for breaking the set rules.

To reassure yourself it may be worth asking for a copy of the procedures and rules from the caretaker service provider.