I wrote to the body corporate of my older style apartment block complaining about noise especially doors…I suggested solutions which have been ignored. What other course of action is open to me? – Phillip, QLD

I wrote to the body corporate of my older style apartment block complaining about noise especially doors (entrance, common toilets associated with shops, apartments) which are allowed to slam shut which is heard throughout the block.

I suggested solutions which have been ignored. What other course of action is open to me?

– Phillip, QLD

Answer:Hi Philip,

Unfortunately if the issues with noise have always been present, the body corporate may feel less obliged to fix the issue. However, if the noise was recently brought about due to some sort of changes, then they have more of an obligation to take action.

Either way, if you have written to the body corporate, they should be responding and not just ignoring it. The body corporate/body corporate manager (if you have one) should at least table the correspondence at a committee meeting, and getting formal instruction back from the body corporate with reasons why they are/aren’t going ahead with fixing the issue.

Another consideration is that your body corporate has received the complaint, and are simply awaiting their next committee meeting to consider your correspondence.