Strata property matters

Strata property matters

Find answers for issues with neighbours, noise complaints, troublesome parking, bullying and harassment, and more

Can I set up an automatic payment of my levies? – David, NSW

Usually, your committee can set up flexible payment options for owners to pay their levies and automatic payments could be an …

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What are our rights to stop smoke drift? – Marc, VIC

My neighbour smokes and the smoke wafts all through our house. I have a young daughter and I don’t want her …

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My tenanted neighbours are very noisy and do not make an effort address my concern. This is affecting my sleep and health. What can I do? – Aditi, NSW

A new tenant moved into the apartment upstairs and is making excessive noise. I never had this issue with the previous …

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Our neighbour’s AC is very noisy in the summer as their unit is under-powered. This affects the peaceful enjoyment of our property. What can we do? – Elwyn, QLD

Some years ago my neighbours in an adjoining unit installed a ducted air conditioning system. They promised that the outside unit …

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Everyone in the street has 1.8 m fence but my neighbour wants to put a 1.2 m fence up. This will affect my privacy. What should I do? – Charles, NSW

First, you may wish to find out where the fence is being built. If the fence is between two private properties, …

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How can we stop our tenanted neighbours from smoking in the building? – Scott, VIC

I live in a two storey block of units of 14. The unit below me is owned by Dhhs and the …

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I get smoke and cigarette butts all times to my apartment and help is good news. – Russel, VIC

The first step is to identify the unit from where the cigarette butts are coming and talk to your neighbours about …

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If individual owners of apartments wish to have synthetic astro turf on their balconies, who bears the cost of renovation – the owner or the owner’s corporation? – Gary, NSW

If individual owners of apartments wish to have synthetic (astro) turf placed on their balconies is the cost the responsibility of …

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If I drive through a part of my neighbour’s property to get to my own property, am I trespassing? – John, VIC

There are 2 units on my property. I own the front unit. The woman that owns the rear unit claims that …

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Smoke has been drifting from the tenanted unit upstairs down to mine for seven years and they’ve been ignoring letters from owners corporation. What can I do? – Mark, VIC

Smoke drift is a common problem in owners corporation properties. However, its difficult to restrict smoking if the residents are doing …

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What is the extent of, and the limitations of our strata manager’s powers? – Frank, NSW

About 15 years ago, our Strata Scheme delegated to the strata manager all of the functions of the Owners Corporation, the …

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What is the committee’s or body corporate’s role and extent of powers in enforcing by-laws? – Jason, QLD

What can the committee of the complex really do apart from sending letters to people for not following the by-laws? Are …

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Can the body corporate declare umbrellas and awnings on balconies as dangerous and prohibit them? – Margaret, QLD

Our body corporate committee has declared umbrellas on balconies dangerous and must they be removed. Also, they say no awning or …

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Strata have put an excess of $25,000 on repairs for water damage but refuse to cover the damage from a burst water filter in my unit. How can I get help? – Lianne, NSW

Strata have put an excess of $25,000 on repairs for water damage. Consequently they say they will not cover water damage …

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